Working with Affiliated

Frequently Asked Questions
Find the answers to your most common questions about working with Affiliated.

Standard Operating Procedures
Review our standard alarm handling procedures.

Signal Level Matching
Learn more about how alarm signals are processed in our systems.

ASAP-to-PSAP
Faster, more accurate dispatching of authorities. See if your local agency is integrated.

AlertMessage
Learn more about how AlertMessage works

Call Dispositions
Overview of the most commonly used Call Dispositions logged in the event history by our monitoring specialists.

Global Dispatch Instructions
Learn how to determine the appropriate global dispatch instruction for alarm handling.

Operator Actions & Call Dispositions Logged by Stella Virtual Voice
Overview of the most commonly used operator actions and call dispositions logged by Stella Virtual Voice.

Operator Actions
Overview of the most commonly used Operator Actions logged in the event history by our monitoring specialists.

PERS Activation Dispositions, Full Clear Events & Operator Actions
Overview of the Dispositions, Full Clear Events & Operator Actions used for PERS alarm handling.

Webinars
A list of webinars we have produced about useful business tools.