Contact Us

Partner Support

Hours: M-F 7 AM to 8 PM (ET)
Sa 8 AM to 4:30 PM (ET)
Phone: 800-523-4900
Email: partnersupport@affiliated.com

If you need emergency dealer support beyond these hours, an Affiliated shift manager is always available 24/7/365.

However, for all general matters, please rely on Partner Support during their normal operating hours.

Customer Service (for Subscribers)

Phone: 877-833-6445

Finance Department

Hours: M-F 8AM to 5PM (ET)
Phone: 877-877-7252
Email: billing@affiliated.com

Please be sure to include your company name, dealer number and Starcode in all email correspondence with Affiliated.

Corporate Mailing Address

Affiliated Monitoring
2 Stahuber Avenue
Union, NJ 07083

Our UL Listed Five Diamond Monitoring Centers

Union, New Jersey
Houston, Texas

Report a Portal Bug

Bug Report Form