Documents & Forms

New Customer Onboarding Forms

The quickest and easiest way to add a customer is through this portal. Click here to start adding a new customer.

Use the forms below to help gather the proper information from your customers. Please note that a hard copy of the monitoring agreement signed by the customer must be sent to Affiliated for each new account.

New Customer Information Form

Additional Customer Information Form

Opening & Closing Services Form

Medical Alert Customer Information Form

Affiliated Documents

Affiliated Auto Bill Pay (EFT) Authorization

Sign up online or Download the PDF

Portal & App Access

Portal Access Request

Contracts and Marketing Materials

Request materials here

Affiliated’s Certifications

Your customer may require copies of these certificates.

UL Certificate

TMA Five Diamond Certificate

FDNY Certificate of Operation

Create a Certificate of Monitoring for a customer