SeeMyAlarm Portal Guide: Event History

The Event History section of the Partner Portal allows you to see all signal activity and operator actions for a particular location.

Viewing Event History

Select the Event History link on the left hand side of the account page.

From here you can select the time frame of what you would like to view. The default option shows the activity for the last seven days. However you can select from All Time, Today, Yesterday, Last 30 Days, This Month, Last Month, or a Custom Date Range.

To input a Custom Date Range, click ‘Custom’ from the Drop Down Menu. From here, you can indicate the start and end date for the search criteria.

Once you have the time period selected, click the Search button. All of the activity will be displayed on your screen as shown below.

Once the search results are displayed, you have the ability to filter by the Service Type of an event and by a particular Account Number linked to the site.

Note: By default the system will display all of the operator actions as well as the signal activity. To only view the signal activity, check the Hide Operator Actions box.

Filter by Service Type

Click the Filter by Service Type drop down menu and make the appropriate selection(ex. Burglary, Fire, Medical, Trouble, etc.). There are many different service type options which are color coded for easier viewing.

Filter by Account Number

By default the system will display the history for all accounts linked to this site. To view one account in particular, click the Accounts drop down menu and make the appropriate selection.