{"id":3568,"date":"2025-10-09T20:12:34","date_gmt":"2025-10-09T20:12:34","guid":{"rendered":"https:\/\/portal.affiliated.com\/a\/?page_id=3568"},"modified":"2026-04-15T12:00:27","modified_gmt":"2026-04-15T12:00:27","slug":"answering-service","status":"publish","type":"page","link":"https:\/\/portal.affiliated.com\/a\/partnerresources\/working-with-affiliated\/answering-service\/","title":{"rendered":"Answering Service"},"content":{"rendered":"<div class=\"page-container\">\n<div class=\"menu\">\n<nav>\n<li><a href=\"\/a\/\">Partner Resources Home<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/documents-forms\/\">Documents &amp; Forms<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/\">How-To Guides<\/a><\/li>\n<ul>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/\">Partner Portal<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/\">Partner App<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/\">SeeMyAlarm Portal<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/\">SeeMyAlarm App<\/a><\/li>\n<\/ul>\n<li class=\"active\"><a href=\"\/a\/partnerresources\/working-with-affiliated\/\">Working with Affiliated<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/contact-us\/\">Contact Us<\/a><\/li>\n<\/nav>\n<\/div>\n<div class=\"pr-content\">\n<h1>Answering Service<\/h1>\n<p><video width=\"75%\" controls=\"\" controlslist=\"nodownload\" oncontextmenu=\"return false;\"><source src=\"\/wp-content\/uploads\/sites\/3\/2025\/10\/Answering-Service-LMS-Video-Portal-Version.mp4\" type=\"video\/mp4\">Your browser does not support the video tag.<\/video><\/p>\n<div style=\"text-align: center;\"><a class=\"button\" href=\"https:\/\/forms.monday.com\/forms\/167e8789851452bb954263fd9af0ccbe\" target=\"_blank\" rel=\"noopener\">Get started today!<\/a><a class=\"button\" href=\"\/wp-content\/uploads\/sites\/3\/2026\/04\/AF-994-Affiliated-Answering-Service-03262601.pdf\" target=\"_blank\" rel=\"noopener\">Download cutsheet<\/a><\/div>\n<p>After hours doesn&#8217;t mean afterthought. With our Answering Service, your customers speak to a live, trained operator, not a machine, even when your office is closed.<\/p>\n<p>We help filter non-urgent calls and prioritize real emergencies, so your team gets notified only when it matters most. Our operators are emergency-trained, fast, and empathetic, ensuring customers feel heard and helped, right when they need it.<\/p>\n<p>And it\u2019s not one-size-fits-all. We can offer different features and scripts to fit your workflow, your preferences, and your escalation process. No more staffing after-hours phones, while still providing exceptional service your customers will remember.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Partner Resources Home Documents &amp; Forms How-To Guides Partner Portal Partner App SeeMyAlarm Portal SeeMyAlarm App Working with Affiliated Contact Us Answering Service Your browser does not support the video tag. Get started today!Download cutsheet After hours doesn&#8217;t mean afterthought. With our Answering Service, your customers speak to a live, trained operator, not a machine, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":1885,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"blank-page-with-container.php","meta":{"footnotes":""},"class_list":["post-3568","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/3568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/comments?post=3568"}],"version-history":[{"count":21,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/3568\/revisions"}],"predecessor-version":[{"id":3719,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/3568\/revisions\/3719"}],"up":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1885"}],"wp:attachment":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/media?parent=3568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}