{"id":3568,"date":"2025-10-09T20:12:34","date_gmt":"2025-10-09T20:12:34","guid":{"rendered":"https:\/\/portal.affiliated.com\/a\/?page_id=3568"},"modified":"2026-07-10T12:51:23","modified_gmt":"2026-07-10T12:51:23","slug":"answering-service","status":"publish","type":"page","link":"https:\/\/portal.affiliated.com\/a\/partnerresources\/working-with-affiliated\/answering-service\/","title":{"rendered":"Answering Service"},"content":{"rendered":"<div class=\"page-container\">\n<div class=\"menu\">\r\n<nav>\r\n\t\t<li id=\"home\"><a href=\"\/a\/\">Partner Resources Home<\/a><\/li>\r\n\t\t<li id=\"documents-forms\"><a href=\"\/a\/partnerresources\/documents-forms\/\">Documents &amp; Forms<\/a><\/li>\r\n\t\t<li id=\"how-to-guides\"><a href=\"\/a\/partnerresources\/how-to-guides\/\">How-To Guides<\/a><\/li>\r\n<ul>\r\n\t\t<li id=\"partner-portal\"><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/\">Partner Portal<\/a><\/li>\r\n\t\t<li id=\"partner-app\"><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/\">Partner App<\/a><\/li>\r\n\t\t<li id=\"seemyalarm-portal\"><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/\">SeeMyAlarm Portal<\/a><\/li>\r\n\t\t<li id=\"seemyalarm-app\"><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/\">SeeMyAlarm App<\/a><\/li>\r\n\t\t<li id=\"video-guide\"><a href=\"\/a\/partnerresources\/how-to-guides\/video-guide\/\">Video<\/a><\/li>\r\n<\/ul>\r\n\t\t<li id=\"working-with-affiliated\"><a href=\"\/a\/partnerresources\/working-with-affiliated\/\">Working with Affiliated<\/a><\/li>\r\n\t\t<li id=\"contact-us\"><a href=\"\/a\/partnerresources\/contact-us\/\">Contact Us<\/a><\/li>\r\n<\/nav><\/div>\r\n<script>\r\nlet url=document.documentURI;\r\nif (url.includes(\"partner-portal\"))\r\n\t{document.getElementById(\"partner-portal\").className=\"active\";}\r\nelse if (url.includes(\"partner-app\"))\r\n\t{document.getElementById(\"partner-app\").className=\"active\";}\r\nelse if (url.includes(\"seemyalarm-portal\"))\r\n\t{document.getElementById(\"seemyalarm-portal\").className=\"active\";}\r\nelse if (url.includes(\"seemyalarm-app\"))\r\n\t{document.getElementById(\"seemyalarm-app\").className=\"active\";}\r\nelse if (url.includes(\"video-guide\"))\r\n\t{document.getElementById(\"video-guide\").className=\"active\";}\r\nelse if (url.includes(\"how-to-guides\"))\r\n\t{document.getElementById(\"how-to-guides\").className=\"active\";}\r\nelse if (url.includes(\"documents-forms\"))\r\n\t{document.getElementById(\"documents-forms\").className=\"active\";}\r\nelse if (url.includes(\"working-with-affiliated\"))\r\n\t{document.getElementById(\"working-with-affiliated\").className=\"active\";}\r\nelse if (url.includes(\"contact-us\"))\r\n\t{document.getElementById(\"contact-us\").className=\"active\";}\r\nelse\r\n\t{document.getElementById(\"home\").className=\"active\";}\r\n<\/script><\/p>\n<div class=\"pr-content\">\n<h1>Answering Service<\/h1>\n<p><video width=\"75%\" controls=\"\" controlslist=\"nodownload\" oncontextmenu=\"return false;\"><source src=\"\/wp-content\/uploads\/sites\/3\/2025\/10\/Answering-Service-LMS-Video-Portal-Version.mp4\" type=\"video\/mp4\">Your browser does not support the video tag.<\/video><\/p>\n<div style=\"text-align: center;\"><a class=\"button\" href=\"https:\/\/forms.monday.com\/forms\/167e8789851452bb954263fd9af0ccbe\" target=\"_blank\" rel=\"noopener\">Get started today!<\/a><a class=\"button\" href=\"\/wp-content\/uploads\/sites\/3\/2026\/04\/AF-994-Affiliated-Answering-Service-03262601.pdf\" target=\"_blank\" rel=\"noopener\">Download cutsheet<\/a><\/div>\n<p>After hours doesn&#8217;t mean afterthought. With our Answering Service, your customers speak to a live, trained operator, not a machine, even when your office is closed.<\/p>\n<p>We help filter non-urgent calls and prioritize real emergencies, so your team gets notified only when it matters most. Our operators are emergency-trained, fast, and empathetic, ensuring customers feel heard and helped, right when they need it.<\/p>\n<p>And it\u2019s not one-size-fits-all. We can offer different features and scripts to fit your workflow, your preferences, and your escalation process. No more staffing after-hours phones, while still providing exceptional service your customers will remember.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Answering Service Your browser does not support the video tag. Get started today!Download cutsheet After hours doesn&#8217;t mean afterthought. With our Answering Service, your customers speak to a live, trained operator, not a machine, even when your office is closed. We help filter non-urgent calls and prioritize real emergencies, so your team gets notified only [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":1885,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"blank-page-with-container.php","meta":{"footnotes":""},"class_list":["post-3568","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/3568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/comments?post=3568"}],"version-history":[{"count":21,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/3568\/revisions"}],"predecessor-version":[{"id":3867,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/3568\/revisions\/3867"}],"up":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1885"}],"wp:attachment":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/media?parent=3568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}