{"id":2851,"date":"2022-12-12T16:14:21","date_gmt":"2022-12-12T16:14:21","guid":{"rendered":"https:\/\/portal.affiliated.com\/a\/?page_id=2851"},"modified":"2025-11-11T15:03:53","modified_gmt":"2025-11-11T15:03:53","slug":"operator-actions","status":"publish","type":"page","link":"https:\/\/portal.affiliated.com\/a\/partnerresources\/working-with-affiliated\/operator-actions\/","title":{"rendered":"Operator Actions"},"content":{"rendered":"<div class=\"page-container\">\n<div class=\"menu\">\n<nav>\n<li><a href=\"\/a\/\">Partner Resources Home<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/documents-forms\/\">Documents &amp; Forms<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/\">How-To Guides<\/a><\/li>\n<ul>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/\">Partner Portal<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/\">Partner App<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/\">SeeMyAlarm Portal<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/\">SeeMyAlarm App<\/a><\/li>\n<\/ul>\n<li class=\"active\"><a href=\"\/a\/partnerresources\/working-with-affiliated\/\">Working with Affiliated<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/contact-us\/\">Contact Us<\/a><\/li>\n<\/nav>\n<\/div>\n<div class=\"pr-content\">\n<h1>Operator Actions<\/h1>\n<p>Below you will find an overview of the most commonly used Operator Actions logged in the event history by our monitoring specialists.<\/p>\n<table class=\"standard-table\">\n<thead>\n<tr>\n<th>EVENT<\/th>\n<th>ACTION<\/th>\n<th>DESCRIPTION<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>AA<\/strong><\/td>\n<td>Alarm Accessed<\/td>\n<td>Indicates the start of alarm handling by a specialist.<\/td>\n<\/tr>\n<tr>\n<td><strong>AF<\/strong><\/td>\n<td>Agency Follow Up<\/td>\n<td>Call back to the dispatch agency about a previous alarm.<\/td>\n<\/tr>\n<tr>\n<td><strong>ASAP<\/strong><\/td>\n<td>ASAP Update<\/td>\n<td>Sends a message to the Dispatch Agency electronically through the ASAP-to-PSAP integration. For more information on ASAP-to-PSAP, please visit <a href=\"\/a\/partnerresources\/working-with-affiliated\/asap-to-psap\/\">our ASAP-to-PSAP article<\/a>.<\/td>\n<\/tr>\n<tr>\n<td><strong>CD<\/strong><\/td>\n<td>Cancel Dispatch<\/td>\n<td>Requested to cancel dispatch with agency.<\/td>\n<\/tr>\n<tr>\n<td><strong>DF<\/strong><\/td>\n<td>Dispatch Fire Department<\/td>\n<td>Fire Department has been notified.<\/td>\n<\/tr>\n<tr>\n<td><strong>DM<\/strong><\/td>\n<td>Dispatch Medical<\/td>\n<td>Medical Agency has been notified.<\/td>\n<\/tr>\n<tr>\n<td><strong>DP<\/strong><\/td>\n<td>Dispatch Police<\/td>\n<td>Police Department has been notified.<\/td>\n<\/tr>\n<tr>\n<td><strong>DR<\/strong><\/td>\n<td>Dispatch Response Agency<\/td>\n<td>Response Agency has been notified.<\/td>\n<\/tr>\n<tr>\n<td><strong>FC<\/strong><\/td>\n<td>Full Clear<\/td>\n<td>The alarm has been completed.<\/td>\n<\/tr>\n<tr>\n<td><strong>NOTT<\/strong><\/td>\n<td>Test Timer Setup<\/td>\n<td>Sets up the next expected Test Timer.<\/td>\n<\/tr>\n<tr>\n<td><strong>ONSITE<\/strong><\/td>\n<td>Police Officers on Location<\/td>\n<td>Confirms officers are on site.<\/td>\n<\/tr>\n<tr>\n<td><strong>PC, PCS<\/strong><\/td>\n<td>Partial Clear<\/td>\n<td>Partial Clears the alarm.<\/td>\n<\/tr>\n<tr>\n<td><strong>PCR<\/strong><\/td>\n<td>Partial Clear for Manager Review<\/td>\n<td>Alarm sent to manager for review upon completion.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Partner Resources Home Documents &amp; Forms How-To Guides Partner Portal Partner App SeeMyAlarm Portal SeeMyAlarm App Working with Affiliated Contact Us Operator Actions Below you will find an overview of the most commonly used Operator Actions logged in the event history by our monitoring specialists. EVENT ACTION DESCRIPTION AA Alarm Accessed Indicates the start of [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":1885,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"blank-page-with-container.php","meta":{"footnotes":""},"class_list":["post-2851","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/2851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/comments?post=2851"}],"version-history":[{"count":1,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/2851\/revisions"}],"predecessor-version":[{"id":2852,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/2851\/revisions\/2852"}],"up":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1885"}],"wp:attachment":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/media?parent=2851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}