{"id":1851,"date":"2021-08-10T12:58:37","date_gmt":"2021-08-10T12:58:37","guid":{"rendered":"https:\/\/portal.affiliated.com\/a\/?page_id=1851"},"modified":"2026-08-07T18:02:07","modified_gmt":"2026-08-07T18:02:07","slug":"partner-portal","status":"publish","type":"page","link":"https:\/\/portal.affiliated.com\/a\/partnerresources\/how-to-guides\/partner-portal\/","title":{"rendered":"Partner Portal How-To Guides"},"content":{"rendered":"<div class=\"page-container\">\n<div class=\"menu\">\r\n<nav>\r\n\t\t<li id=\"home\"><a href=\"\/a\/\">Partner Resources Home<\/a><\/li>\r\n\t\t<li id=\"documents-forms\"><a href=\"\/a\/partnerresources\/documents-forms\/\">Documents &amp; Forms<\/a><\/li>\r\n\t\t<li id=\"how-to-guides\"><a href=\"\/a\/partnerresources\/how-to-guides\/\">How-To Guides<\/a><\/li>\r\n<ul>\r\n\t\t<li id=\"partner-portal\"><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/\">Partner Portal<\/a><\/li>\r\n\t\t<li id=\"partner-app\"><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/\">Partner App<\/a><\/li>\r\n\t\t<li id=\"seemyalarm-portal\"><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/\">SeeMyAlarm Portal<\/a><\/li>\r\n\t\t<li id=\"seemyalarm-app\"><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/\">SeeMyAlarm App<\/a><\/li>\r\n\t\t<li id=\"video-guide\"><a href=\"\/a\/partnerresources\/how-to-guides\/video-guide\/\">Video<\/a><\/li>\r\n<\/ul>\r\n\t\t<li id=\"working-with-affiliated\"><a href=\"\/a\/partnerresources\/working-with-affiliated\/\">Working with Affiliated<\/a><\/li>\r\n\t\t<li id=\"contact-us\"><a href=\"\/a\/partnerresources\/contact-us\/\">Contact Us<\/a><\/li>\r\n<\/nav><\/div>\r\n<script>\r\nlet url=document.documentURI;\r\nif (url.includes(\"partner-portal\"))\r\n\t{document.getElementById(\"partner-portal\").className=\"active\";}\r\nelse if (url.includes(\"partner-app\"))\r\n\t{document.getElementById(\"partner-app\").className=\"active\";}\r\nelse if (url.includes(\"seemyalarm-portal\"))\r\n\t{document.getElementById(\"seemyalarm-portal\").className=\"active\";}\r\nelse if (url.includes(\"seemyalarm-app\"))\r\n\t{document.getElementById(\"seemyalarm-app\").className=\"active\";}\r\nelse if (url.includes(\"video-guide\"))\r\n\t{document.getElementById(\"video-guide\").className=\"active\";}\r\nelse if (url.includes(\"how-to-guides\"))\r\n\t{document.getElementById(\"how-to-guides\").className=\"active\";}\r\nelse if (url.includes(\"documents-forms\"))\r\n\t{document.getElementById(\"documents-forms\").className=\"active\";}\r\nelse if (url.includes(\"working-with-affiliated\"))\r\n\t{document.getElementById(\"working-with-affiliated\").className=\"active\";}\r\nelse if (url.includes(\"contact-us\"))\r\n\t{document.getElementById(\"contact-us\").className=\"active\";}\r\nelse\r\n\t{document.getElementById(\"home\").className=\"active\";}\r\n<\/script><\/p>\n<div class=\"pr-content\">\n<h1>Partner Portal How-To Guides<\/h1>\n<div class=\"flex-row\">\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-add-account\/\">Add Account<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nPutting an account online<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-home-page\/\">Home Page<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nUsing your Portal dashboard<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-schedules\/\">Schedules<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nSetting up open\/close service<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-cancel-alarm\/\">Cancel Alarm<\/a><br \/>\r\nCanceling an alarm in progress<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-logging-in\/\">Logging In<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nLogging in and updating your profile<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-search\/\">Search<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nSearching for accounts<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-contacts\/\">Contacts<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nViewing\/updating contacts<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-manage-brighton-devices\/\">Manage Devices\/Device Info<\/a><br \/>\r\nManaging your Brighton devices<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-signalstream-realstream\/\">Signal Stream\/RealStream<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nViewing signals as they come in<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-dispatch-information\/\">Dispatch Information<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nAgencies, permits, and dispatch info<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-on-off-test\/\">On\/Off Test<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nPlacing systems on\/off test<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-site-system-information\/\">Site Info<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nViewing\/updating site &amp; system information<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-event-history\/\">Event History<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nChecking event history and downloading recordings<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-reports\/\">Reports<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nRunning and scheduling reports<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-zones\/\">Zones<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nAdding, editing, and deleting zones<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-user-admin\/\">User Admin<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nManaging your Portal and Star Code users<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-activity-comments\/\">Activity Comments<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nEntering and viewing Activity Comments<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-integrations\/\">Integrations<\/a><br \/>\r\nEnabling the Podium contact sync integration<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-corp-accounts\/\">Corp Accounts<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nAdding new corp accounts and updating contacts<\/div>\r\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-bulk-test\/\">Bulk Test<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\r\nPlacing multiple accounts on\/off test at once<\/div>\r\n<div><\/div>\r\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Partner Portal How-To 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