{"id":1849,"date":"2021-08-10T12:57:35","date_gmt":"2021-08-10T12:57:35","guid":{"rendered":"https:\/\/portal.affiliated.com\/a\/?page_id=1849"},"modified":"2025-09-17T21:13:09","modified_gmt":"2025-09-17T21:13:09","slug":"how-to-guides","status":"publish","type":"page","link":"https:\/\/portal.affiliated.com\/a\/partnerresources\/how-to-guides\/","title":{"rendered":"How-To Guides"},"content":{"rendered":"<div class=\"page-container\">\n<div class=\"menu\">\n<nav>\n<li><a href=\"\/a\/\">Partner Resources Home<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/documents-forms\/\">Documents &amp; Forms<\/a><\/li>\n<li class=\"active\"><a href=\"\/a\/partnerresources\/how-to-guides\/\">How-To Guides<\/a><\/li>\n<ul>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/\">Partner Portal<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/\">Partner App<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/\">SeeMyAlarm Portal<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/\">SeeMyAlarm App<\/a><\/li>\n<\/ul>\n<li><a href=\"\/a\/partnerresources\/working-with-affiliated\/\">Working with Affiliated<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/contact-us\/\">Contact Us<\/a><\/li>\n<\/nav>\n<\/div>\n<div class=\"pr-content\">\n<h1>How-To Guides<\/h1>\n<h3>Partner Portal How-To Guides<\/h3>\n<div class=\"flex-row\">\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-add-account\/\">Add Account<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nPutting an account online<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-home-page\/\">Home Page<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nUsing your Portal dashboard<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-schedules\/\">Schedules<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nSetting up open\/close service<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-cancel-alarm\/\">Cancel Alarm<\/a><br \/>\nCanceling an alarm in progress<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-logging-in\/\">Logging In<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nLogging in and updating your profile<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-search\/\">Search<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nSearching for accounts<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-contacts\/\">Contacts<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nViewing\/updating contacts<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-manage-brighton-devices\/\">Manage Devices\/Device Info<\/a><br \/>\nManaging your Brighton devices<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-signalstream-realstream\/\">Signal Stream\/RealStream<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nViewing signals as they come in<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-dispatch-information\/\">Dispatch Information<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nAgencies, permits, and dispatch info<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-on-off-test\/\">On\/Off Test<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nPlacing systems on\/off test<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-site-system-information\/\">Site Info<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nViewing\/updating site &amp; system information<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-event-history\/\">Event History<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nChecking event history and downloading recordings<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-reports\/\">Reports<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nRunning and scheduling reports<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-zones\/\">Zones<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nAdding, editing, and deleting zones<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-user-admin\/\">User Admin<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nManaging your Portal and Star Code users<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-activity-comments\/\">Activity Comments<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nEntering and viewing Activity Comments<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-integrations\/\">Integrations<\/a><br \/>\nEnabling the Podium contact sync integration<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-corp-accounts\/\">Corp Accounts<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nAdding new corp accounts and updating contacts<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/partner-portal-guide-bulk-test\/\">Bulk Test<\/a><img decoding=\"async\" class=\"link-img\" src=\"\/wp-content\/uploads\/sites\/3\/2023\/02\/Video-Icon1.png\"><br \/>\nPlacing multiple accounts on test at once<\/div>\n<div><\/div>\n<\/div>\n<h3>Partner App How-To Guides<\/h3>\n<div class=\" flex-row\" =\"\"=\"\">\n<div><a href=\"&lt;\/div&gt;\n&lt;\/div&gt;\n&lt;h1&gt;Partner App How-To Guides&lt;\/h1&gt;\n&lt;div class=\" flex-row\"=\"\"><\/a><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-agencies\/\">Agencies<\/a><br \/>\nViewing agencies for an account<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-contacts\/\">Contacts<\/a><br \/>\nViewing contacts<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-history\/\">Event History<\/a><br \/>\nChecking event history<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-logging-in\/\">Logging In<\/a><br \/>\nHow to log into the mobile app<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-menu\/\">Menu<\/a><br \/>\nUsing the app&#8217;s hamburger menu<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-search\/\">Search<\/a><br \/>\nHow to search for accounts<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-system-details\/\">System Details<\/a><br \/>\nViewing more information about the system<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-test\/\">Test<\/a><br \/>\nPlacing systems on\/off test<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/partner-app-guide-zones\/\">Zones<\/a><br \/>\nViewing system zones<\/div>\n<\/div>\n<h3>SeeMyAlarm Portal How-To Guides<\/h3>\n<div class=\"flex-row\">\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/seemyalarm-portal-guide-contacts\/\">Contacts<\/a><br \/>\nViewing\/updating contacts<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/seemyalarm-portal-guide-event-history\/\">Event History<\/a><br \/>\nChecking event history<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/seemyalarm-portal-guide-home\/\">Home<\/a><br \/>\nViewing your accounts list on the home page<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/seemyalarm-portal-guide-logging-in\/\">Logging In<\/a><br \/>\nHow to log into SeeMyAlarm<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/seemyalarm-portal-guide-on-off-test\/\">On\/Off Test<\/a><br \/>\nPlacing systems on\/off test<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/seemyalarm-portal-guide-signalstream-realstream\/\">Signal Stream\/RealStream<\/a><br \/>\nViewing signals as they come in<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/seemyalarm-portal-guide-site-system-information\/\">Site Info<\/a><br \/>\nViewing\/updating site &amp; system information<\/div>\n<div><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/seemyalarm-portal-guide-zones\/\">Zones<\/a><br \/>\nViewing your zones<\/div>\n<div><\/div>\n<\/div>\n<h3>SeeMyAlarm App How-To Guides<\/h3>\n<div class=\"flex-row\">\n<div><a href=\"https:\/\/portal.affiliated.com\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/seemyalarm-app-guide-contacts-zones\/\">Contacts and Zones<\/a><br \/>\nViewing your account&#8217;s contacts and zones<\/div>\n<div><a href=\"https:\/\/portal.affiliated.com\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/seemyalarm-app-guide-logging-in\/\">Logging In<\/a><br \/>\nHow to log into SeeMyAlarm<\/div>\n<div><a href=\"https:\/\/portal.affiliated.com\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/seemyalarm-app-guide-menu\/\">Menu<\/a><br \/>\nUsing the app&#8217;s hamburger menu<\/div>\n<div><a href=\"https:\/\/portal.affiliated.com\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/seemyalarm-app-guide-on-off-test\/\">Test<\/a><br \/>\nPlacing systems on\/off test<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Partner Resources Home Documents &amp; Forms How-To Guides Partner Portal Partner App SeeMyAlarm Portal SeeMyAlarm App Working with Affiliated Contact Us How-To Guides Partner Portal How-To Guides Add Account Putting an account online Home Page Using your Portal dashboard Schedules Setting up open\/close service Cancel Alarm Canceling an alarm in progress Logging In Logging in [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":15,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"blank-page-with-container.php","meta":{"footnotes":""},"class_list":["post-1849","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/comments?post=1849"}],"version-history":[{"count":29,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1849\/revisions"}],"predecessor-version":[{"id":3534,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1849\/revisions\/3534"}],"up":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/15"}],"wp:attachment":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/media?parent=1849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}