{"id":1402,"date":"2021-04-27T17:42:03","date_gmt":"2021-04-27T17:42:03","guid":{"rendered":"https:\/\/portal.affiliated.com\/a\/?page_id=1402"},"modified":"2022-01-26T16:11:18","modified_gmt":"2022-01-26T16:11:18","slug":"report-a-portal-bug","status":"publish","type":"page","link":"https:\/\/portal.affiliated.com\/a\/partnerresources\/contact-us\/report-a-portal-bug\/","title":{"rendered":"Report a Portal Bug"},"content":{"rendered":"<div class=\"page-container\">\n<div class=\"menu\">\n<nav>\n<li><a href=\"\/a\/\">Partner Resources Home<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/documents-forms\/\">Documents &amp; Forms<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/\">How-To Guides<\/a><\/li>\n<ul>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/partner-portal\/\">Partner Portal<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/partner-app\/\">Partner App<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-portal\/\">SeeMyAlarm Portal<\/a><\/li>\n<li><a href=\"\/a\/partnerresources\/how-to-guides\/seemyalarm-app\/\">SeeMyAlarm App<\/a><\/li>\n<\/ul>\n<li><a href=\"\/a\/partnerresources\/working-with-affiliated\/\">Working with Affiliated<\/a><\/li>\n<li class=\"active\"><a href=\"\/a\/partnerresources\/contact-us\/\">Contact Us<\/a><\/li>\n<\/nav>\n<\/div>\n<div class=\"pr-content\">\n<h1>Report a Portal Bug<\/h1>\n<p>Thank you for taking the time to let us know about a problem you found in the Portal. Please fill out this form, and someone should get in touch with you soon. Bugs can take a while to evaluate and fix, so if you are unable to complete your work, reach out to Partner Support as soon as possible.<br \/>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f1403-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/a\/wp-json\/wp\/v2\/pages\/1402#wpcf7-f1403-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1403\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.3.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1403-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label for=\"fname\">First Name: <\/label><span class=\"wpcf7-form-control-wrap fname\"><input type=\"text\" name=\"fname\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required short-text\" id=\"fname\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <label for=\"lname\">Last Name: <\/label><span class=\"wpcf7-form-control-wrap lname\"><input type=\"text\" name=\"lname\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required short-text\" id=\"lname\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><br \/>\n<label for=\"dealer\">Dealer Number: <\/label><span class=\"wpcf7-form-control-wrap dealer\"><input type=\"text\" name=\"dealer\" value=\"\" size=\"40\" maxlength=\"6\" minlength=\"5\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required short-text\" id=\"dealer\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><br \/>\n<label for=\"user\">Username: <\/label><span class=\"wpcf7-form-control-wrap user\"><input type=\"text\" name=\"user\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required short-text\" id=\"user\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<p><label for=\"portalpage\">Which page of the Portal are you having a problem with?<\/label> <span class=\"wpcf7-form-control-wrap portalpage\"><select name=\"portalpage\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required dropdown\" id=\"portalpage\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"Login\/Password\">Login\/Password<\/option><option value=\"Home\/Dashboard\">Home\/Dashboard<\/option><option value=\"Search\">Search<\/option><option value=\"Reports (Main)\">Reports (Main)<\/option><option value=\"Partner Resources\">Partner Resources<\/option><option value=\"Add Account\">Add Account<\/option><option value=\"Manage Devices (PERS)\">Manage Devices (PERS)<\/option><option value=\"Site Info\/ Loading Account Page\">Site Info\/ Loading Account Page<\/option><option value=\"Contacts\">Contacts<\/option><option value=\"Event History (Account Level)\">Event History (Account Level)<\/option><option value=\"RealStream\">RealStream<\/option><option value=\"Dispatch Information\">Dispatch Information<\/option><option value=\"On\/Off Test\">On\/Off Test<\/option><option value=\"Zones\">Zones<\/option><option value=\"Schedules\">Schedules<\/option><option value=\"Device Info (PERS)\">Device Info (PERS)<\/option><option value=\"Account In\/Out Service (PERS)\">Account In\/Out Service (PERS)<\/option><\/select><\/span><\/p>\n<p><label for=\"problem\">What problem are you experiencing?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap problem\"><textarea name=\"problem\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required big-text\" id=\"problem\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Please include as much detail as possible, including CS# and exactly what you are trying to do.\"><\/textarea><\/span><\/p>\n<p><label for=\"browser\">Which web browser are you using?<\/label> <span class=\"wpcf7-form-control-wrap browser\"><input type=\"text\" name=\"browser\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required short-text\" id=\"browser\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"For example: Chrome, Edge, Firefox, etc.\" \/><\/span><\/p>\n<p><label for=\"OS\">Which operating system are you using?<\/label> <span class=\"wpcf7-form-control-wrap OS\"><input type=\"text\" name=\"OS\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required short-text\" id=\"OS\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"For example: Windows 10, macOS Catalina, etc.\" \/><\/span><\/p>\n<p>What is the best email address or phone number to reach you? (You may provide both.)<\/p>\n<p><label for=\"email\">Email: <\/label><span class=\"wpcf7-form-control-wrap email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email short-text\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <label for=\"phone\">Phone: <\/label><span class=\"wpcf7-form-control-wrap phone\"><input type=\"tel\" name=\"phone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-tel short-text\" id=\"phone\" aria-invalid=\"false\" \/><\/span><\/p>\n<p><input type=\"submit\" value=\"Submit\" class=\"wpcf7-form-control wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Partner Resources Home Documents &amp; Forms How-To Guides Partner Portal Partner App SeeMyAlarm Portal SeeMyAlarm App Working with Affiliated Contact Us Report a Portal Bug Thank you for taking the time to let us know about a problem you found in the Portal. Please fill out this form, and someone should get in touch with [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":1861,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank-page-with-container.php","meta":{"footnotes":""},"class_list":["post-1402","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/comments?post=1402"}],"version-history":[{"count":12,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1402\/revisions"}],"predecessor-version":[{"id":3204,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1402\/revisions\/3204"}],"up":[{"embeddable":true,"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/pages\/1861"}],"wp:attachment":[{"href":"https:\/\/portal.affiliated.com\/a\/wp-json\/wp\/v2\/media?parent=1402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}